Frequently Asked Questions
What should I wear for my massage?
Depending on your comfort level, you can wear whatever you like. All clients will be appropriately draped throughout the massage.
How do I book an appointment?
You can schedule your appointment by going to our scheduling page. Choose the type of service you would like and purchase it. You will receive appointment confirmation, and on the day, and time you have chosen, your therapist will arrive. If there is a problem with scheduling, you will be notified.
You will need to purchase the session of your choice in order for a service to be scheduled.
What is the cancellation policy?
We require a 24 hour notice of cancellation for a full refund.
You (the client) will receive 100% refund for your purchase up until 24 hours prior to your scheduled session time.
If you need to cancel, you will be refunded100% of the cost of session, any time prior to 24 hours before the scheduled session time, after which, you will be refunded 50% of session price upon cancellation.
If the therapist cancels, the client will be refunded 100% of session cost.
Do you have a physical location?
At this time, we provide only mobile massage services performed at your location.
Do you provide corporate office massage?
For professional groups such as teams and staff we generally provide seated chair massage. We require at least 2 weeks to accommodate your event. For more information, please email us at email@example.com.
Do you offer spa parties?
We are honored to provide spa services to you and your guest. We require at least a 2 week advance notice. Please send the details such as preferred dates and time for your event to us at firstname.lastname@example.org.